BMW ConnectedDrive Services & Apps in the BMW 7 Series.

BMW ConnectedDrive Services & Apps give you a whole new experience of mobility with communication, information and entertainment. For example, you can set the air conditioning in your BMW 7 Series in advance via your smartphone, or use Concierge Service as your personal travel guide while on the road.

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The equipment option ConnectedDrive Services forms the basis for BMW ConnectedDrive functions, which provide the driver with a wide range of information, entertainment and service features while on the road.
The package includes access to current location-based information such as weather and news for example, as well as an online search powered by GoogleTM and practical office functions. Services and features such as webcams, stock information, as well as travel and hotel guides can be accessed directly in the car without a smartphone via the ConnectedDrive menu.
Convenient, secure and unlimited access to selected smartphone apps is also integrated. The equipment option ConnectedDrive Services offers all this and more, making every trip in a BMW a real experience.
The illustrations shown here are subject to change.

  • Apps

    The Apps equipment feature is a platform enabling convenient use of selected smartphone apps in BMW vehicles. To make a variety of apps available for their customers, BMW not only develops its own apps, such as BMW ConnectedDrive App and the BMW M laptimer, but also works closely with partners like GoPro, Deezer and Audible so that those apps can also be used safely inside the car.
    Simply attach a compatible smartphone to the vehicle via a smartphone USB cable, or wirelessly. All of the app's functions can then be conveniently operated via the iDrive Controller. The selection of apps available for use in the car is constantly expanding thanks to close partnerships between BMW and a variety of different suppliers.
    For further information see www.bmw.com/apps.

  • BMW ConnectedDrive customer portal

    In the BMW ConnectedDrive customer portal, personal information and vehicle settings can be managed that are necessary or useful when using BMW ConnectedDrive functions in the car, in various apps or the BMW ConnectedDrive call centre. The customer can obtain useful information about the current status of his or her BMW in the separate function area, e.g. about mileage, remaining range, status of the doors, tailgate and windows, necessary maintenance and Check Control messages. Additionally, the current vehicle location, weather at that location and technical vehicle data are shown. Remote Services can be activated and executed from the control section. The vehicle can be pre-heated or cooled for a particular departure time, unlocked or locked, the horn activated or the lights flashed. The current vehicle location is displayed on a map along with the current traffic situation. Points of interest can be searched for and sent to the vehicle. The interface design of the function area is based on the Control Display of the vehicle as well as the BMW ConnectedDrive Apps, and is also optimised for use on smartphones or tablets.


For anyone who has ever wanted to know what it is like to have their own personal butler, the Concierge Service from BMW ConnectedDrive is your chance. At the push of a button the driver is connected with a BMW Call Centre agent who acts as their "personal assistant" on the road.
Whether a particular restaurant, the nearest ATM or an emergency pharmacy – the BMW Call Centre agent is there to help and can even send information directly to the navigation system. The Concierge Service operates independently of the driver's mobile phone, around-the-clock, seven days a week and at no extra cost.


Real-Time Traffic Information (RTTI) provides the most up-to-date traffic information at all times. Precise details about the location and duration of delays are transmitted in order to keep the driver informed, practically in real time, about the current traffic situation on highways, country roads and on many routes within the city. Intelligent alternative route suggestions help the driver reach their destination as quickly and efficiently as possible. The data are drawn from such sources as anonymous movement profiles from the GPS data of vehicle fleets, smartphone apps and police reports, and also takes into account established traffic patterns such as peak commute times.
The traffic information is clearly presented, with the roads depicted in green, yellow, orange and red.


The Intelligent emergency call guarantees fast, targeted assistance round-the-clock as well as support from trained staff. If an accident takes place involving the activation of an airbag or the belt tensioners (for example), the system automatically issues an emergency call. Relevant details such as the exact position of the car, the severity of the accident and the possible risk of injury to occupants are transmitted to the BMW call centre via the car’s built-in SIM card, i.e. independent of a private mobile phone. The BMW call centre will inform the nearest rescue coordination centre and provide assistance over the phone. The emergency call can also be triggered manually, in case other road users require help.


With Remote Services and the free BMW ConnectedDrive app (available in the Apple App Store and Google Play Store), various vehicle-related functions, such as locking and unlocking the car, can be operated remotely. It is also possible to directly transmit destination addresses found using the Google™ search engine to the vehicle's navigation system.
Just as the BMW ConnectedDrive customer portal, the app also offers the opportunity to access vehicle information such as range or the status of the windows and doors. That way the driver is always fully informed about the status of the vehicle, even from a distance, and also has all information conveniently gathered together at one glance.
This information package is rounded off with the current location of the vehicle. To use this feature, customers simply need to activate Remote Services once in the BMW ConnectedDrive customer portal at www.bmw-connecteddrive.co.za.